IT Staff Augmentation

Many businesses have existing IT staff but need additional IT support.  This is a very common scenario and Niagara is your perfect choice for augmenting your existing IT staff or department.  Niagara can provide resources to fill in the "gaps" of your current staff.

Gaps can mean many things - here are some examples:

  • Existing IT staff can cover all technical bases but needs support for off-hours, overnight, weekend and holiday time as well as to cover when existing staff takes vacation or sick time.
  • Existing IT staff is often overworked and may need to call for extra support to get through a particularly busy day or to assist with a large project, such as a migration or software rollout.
  • Existing IT staff is located in a central office but need to travel to service branch offices which do not have their own IT staff.
  • Existing IT staff is prepared to manage the environment but needs "technical" resources to do the majority of the hands on work.
  • Existing IT staff is onsite and prepared to do hands on work but lacks technical and managerial guidance.
  • Existing IT staff is technically complete but lacks strategic vision and business alignment.

There are myriad ways in which Niagara can integrate with your existing staff - including managing, being managed and working alongside.  Talk to your account manager to learn more about how Niagara can work with your existing environment and help you to prepare for the future today.